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FAQS
Returns
Contact Us
Terms & Conditions
Privacy Policy
Will it make me groggy in the morning?
Dear Biology is melatonin-free and designed to support restful sleep—not leave you feeling “knocked out.” Because it contains no added melatonin, it avoids morning effects specifically caused by supplemental melatonin. Everyone responds differently, however, so we can’t promise a completely grogginess-free morning. Take only as directed and allow yourself a full night to sleep.
Can I take it every night?
Dear Biology is formulated to fit into a consistent nightly routine when used as directed. Because it contains active botanicals, amino acids, vitamins, and minerals, check with your healthcare professional before regular use if you take medication, use other sleep products, or have a medical condition. Do not use during pregnancy or while breastfeeding.
Why 25 nights instead of 30?
Because real life doesn’t follow a perfect 30-night schedule. Twenty-five servings cover most weekday nights while leaving flexibility for weekends, evenings out, travel, family plans, late movie nights, or any night when your normal routine changes. You can use Dear Biology on the nights you need support without feeling pressured to maintain a perfect nightly streak.
How soon will I feel results?
Individual responses vary. Some people may notice support early, while others may benefit from more consistent use. Take one stick approximately 30 minutes before bed and pay attention to all three parts of your night: how easily you settle, how well you stay asleep, and how restored you feel in the morning.
What does it taste like?
Juicy peach with a smooth, tropical mango finish. It’s light, refreshing, and designed to feel like a nighttime treat—not another supplement you have to force down.
Can I use Dear Biology with other supplements?
Possibly, but check the labels for overlapping ingredients first. Dear Biology already contains magnesium, zinc, vitamin B6, ashwagandha, L-tryptophan, GABA, and other active ingredients. If you take medication or use another sleep or calming product, speak with your doctor or pharmacist before combining them.
Is Dear Biology third-party tested?
Every batch is tested for safety, purity, consistency, and ingredient integrity. Independent third-party certification is currently in progress, and we won’t display a certification mark until that process is complete. Dear Biology is manufactured in an FDA-registered facility that follows Good Manufacturing Practices. FDA registration does not mean that the facility or product is FDA approved.
What if it doesn’t work for me?
You’re covered by our 90-day money-back guarantee. Take the time to experience Dear Biology as part of your nighttime routine. If it isn’t right for you, simply contact us within 90 days to request your money back—so you can try it without the risk.

Contact Us

We are here to help with anything you need. Whether you have a question about ingredients, your order, subscriptions, or partnerships, reach out and our team will respond as soon as possible.

Email: support@dearbiology.com

Instagram: @trydearbiology

Your sleep matters to us.

Return Policy

At Dear Biology we stand behind the quality of our products. If you are not completely satisfied, we offer a 90 day no questions asked return policy.

If the product does not work for you or you are unhappy for any reason, we will refund your purchase in full. You do not need to send the product back. You keep it.

To start your refund, email us at support@dearbiology.com with your order number and we will take care of the rest.

There are no fees and no conditions. Your rest is our priority.

Terms and Conditions

Last Updated: December 4, 2025

Welcome to Dear Biology. These Terms and Conditions govern your access to and use of our website located at www.dearbiology.com, any related features or content, and any purchase you make from us. By visiting or using the site or by purchasing any Dear Biology product, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the site.

ELIGIBILITY

You must be at least 18 years old to use this site or purchase our products. By using the site, you confirm that you are at least 18.

PRODUCT USE

Dear Biology products are general wellness products. Any sleep related statements or claims are based on customer feedback and internal data and are not evaluated by the United States Food and Drug Administration or any other regulatory authority. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare provider before using any supplement, especially if pregnant, nursing, taking medication, or managing a medical condition.

SUBSCRIPTION TERMS

Dear Biology offers subscriptions for our flagship 30 pack. Subscriptions renew every 30 days unless canceled. By starting a subscription, you authorize us to automatically charge your payment method for each renewal at the price in effect at the time of renewal.

You may cancel your subscription at any time through your account or by emailing info@dearbiology.com. To avoid being charged for the next cycle, you must cancel before the next billing date. All cancellations take effect at the end of the current billing period.

You are responsible for keeping your billing information accurate and up to date.

RETURN AND REFUND POLICY

We offer a 30 day, no questions asked return policy on your first purchase. If you are unhappy for any reason, email us at info@dearbiology.com with your name and order number. We will refund your full purchase amount and you keep the product. Shipping costs are not refundable. Refunds are processed to your original payment method.

ORDERING AND PAYMENT

By placing an order, you agree that all information you provide is accurate and that you are authorized to use the payment method provided. We accept credit cards, Shopify Payments, PayPal, Apple Pay, and additional payment options as made available.

All orders are subject to acceptance. We may cancel or refuse any order at our discretion, including for suspected fraud, incorrect information, or improper use.

Products purchased from Dear Biology are for personal use only. Reselling Dear Biology products is strictly prohibited. We reserve the right to cancel any order that appears to be intended for resale.

PRICING AND AVAILABILITY

Prices and product availability may change at any time. While we make reasonable efforts to maintain accurate information, we do not guarantee that descriptions or images on the site are error free. If a pricing error occurs, we will cancel the affected order and issue a refund.

SHIPPING

We currently ship to the United States and will expand to Canada and international markets. Shipping times are estimates. Once an item leaves our facility, the carrier assumes responsibility. Risk of loss transfers to you upon delivery to the carrier.

INTELLECTUAL PROPERTY

All text, images, branding, product packaging, and other content on the site are the property of Dear Biology and protected under intellectual property laws. You may not use, copy, reproduce, or distribute any Dear Biology content without express written permission.

USER CONTACT

You agree not to use the site in any way that violates any laws or disrespects the rights of others. This includes but is not limited to:

  1. Uploading harmful or malicious content
  2. Attempting to gain unauthorized access to our systems
  3. Using the site for fraudulent activity
  4. Posting false, misleading, obscene, or defamatory content

HEALTH DISCLAIMER

All information on the site is for educational and informational purposes. It is not medical advice. You should consult a healthcare professional before using any supplement. Individual results vary.

Statements about our products have not been evaluated by the United States Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent disease.

DISCLAIMER OF WARRANTIES

Dear Biology products and the site are provided on an as is and as available basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not guarantee that the site will be uninterrupted, error free, or secure.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Dear Biology and its officers, directors, employees, partners, agents, and suppliers are not liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products. Our total liability to you will not exceed the amount you paid to Dear Biology in the last 6 months.

INDEMNIFICATION

You agree to indemnify and hold Dear Biology harmless from any claims, damages, or costs arising from your use of the site or your violation of these Terms.

MANDATORY ARBITRATION AGREEMENT

All disputes arising from your use of the site or purchase of Dear Biology products must be resolved through confidential, binding individual arbitration. You waive your right to a trial in court or by jury. You also waive any right to participate in a class action or collective proceeding.

Arbitration will be administered by JAMS under its rules. Arbitration may take place remotely or in the city or state where you reside. The arbitrator has exclusive authority to resolve all disputes related to interpretation, enforcement, or validity of this arbitration agreement.

If any part of this arbitration clause is deemed unenforceable, the entire arbitration agreement is void and disputes must be brought exclusively in the courts of Delaware.

GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of Delaware. Any dispute not subject to arbitration must be brought exclusively in the state or federal courts located in Delaware. You consent to the personal jurisdiction of these courts.

TERMINATION

We may suspend or terminate your access to the site at our discretion if we believe you violated these Terms. Upon termination, your right to use the site ends immediately.

CHANGES TO THESE TERMS

We may update these Terms at any time. When we do, we will update the date at the top of this page. Continued use of the site means you accept the updated Terms.

CONTACT US

For questions, concerns, or legal notices, contact us at: support@dearbiology.com

Privacy Policy

Last Updated: December 4, 2025

This Privacy Policy explains how Dear Biology collects, uses, shares, and protects personal information when you visit our website, purchase our products, or interact with us in any way. By using our services, you agree to the practices described in this Privacy Policy.

Dear Biology is operated by Dear Biology Inc., a USA based company.

PERSONAL INFORMATION WE COLLECT

We collect the following categories of personal information:

Information you provide directly

  1. Contact details such as your name, email address, shipping address, and phone number
  2. Account information such as a username and password if you create an account
  3. Order details such as products purchased, order history, and subscription information
  4. Payment information. We do not store card numbers. Payments are processed by third party payment processors such as Shopify Payments, Stripe, PayPal, or Apple Pay
  5. Communications you send us through email, WhatsApp, social media, or website forms
  6. Marketing preferences such as your opt in status for newsletters and promotions

Information from third party sources

  1. Social media platforms if you choose to log in or interact with us through those channels
  2. Advertising or analytics partners that share general analytics or campaign performance data
  3. Public sources such as social profiles

Information collected automatically

We may collect information automatically through cookies and tracking technologies when you visit our site, such as:

  1. Device information such as browser, device type, operating system, IP address, and location approximate to city or region
  2. Usage data such as pages visited, time spent on the site, clicks, and navigation behavior
  3. Interaction with emails such as open rate and click through data

For more details, see our Cookie Policy

HOW WE USE PERSONAL INFORMATION

We use personal information for the following purposes:

To perform our contract with you

  1. To process and fulfill your orders
  2. To manage your subscription
  3. To communicate about orders, shipping updates, and customer support
  4. To operate and improve the website and our services

For our legitimate business interests

  1. To personalize your experience
  2. To improve our products, website, and customer experience
  3. To detect and prevent fraud or security issues
  4. To analyze usage trends and performance

For marketing

  1. To send newsletters, product announcements, and promotional offers
  2. To run interest based advertising through third parties
  3. To measure the effectiveness of marketing campaigns

You may opt out of marketing at any time by clicking unsubscribe or emailing us.

To comply with legal obligations

  1. To respond to lawful requests or investigations
  2. To maintain tax, accounting, and regulatory records
  3. To enforce our Terms and Conditions

HOW WE SHARE PERSONAL INFORMATION

We may share personal information with the following:

Service providers

Trusted companies that help us operate our business such as:

  1. Payment processors
  2. Shipping and fulfillment partners
  3. Customer support tools
  4. Analytics and advertising partners
  5. Email and SMS platforms

Legal and safety

We may disclose information if required by law or to protect the rights and safety of Dear Biology, our customers, or others.

Business transfers

If Dear Biology is involved in a merger, financing, acquisition, or sale of assets, personal information may be transferred as part of the transaction.

We do not sell personal information in exchange for money. Some advertising activities may be considered a sale or sharing under certain state privacy laws. You may opt out at any time.

YOUR PRIVACY CHOICES AND RIGHTS

Depending on your location, you may have the following rights:

  1. Access the personal information we have about you
  2. Request correction of inaccurate data
  3. Request deletion of your personal information
  4. Opt out of targeted advertising
  5. Opt out of marketing emails
  6. Request a copy of your data in portable format

To exercise any of these rights, email us at info@dearbiology.com.

You may continue to receive transactional communications even if you opt out of marketing.

COOKIES

We use cookies and similar technologies to improve your experience, analyze usage, and support marketing. You may control cookie settings through your browser or device.

SECURITY

We take reasonable administrative and technical measures to protect personal information. No system is fully secure, so we cannot guarantee absolute protection.

INTERNATIONAL DATA TRANSFERS

We operate in the United States. If you are located outside the US and use our services, please be aware that your information will be transferred to the United States for processing.

By using our services, you consent to this transfer.

CHILDREN

Dear Biology does not knowingly collect information from children under 16. If we learn that a child under 16 has provided data, we will delete it.

RETENTION

We keep personal information only as long as needed to provide services, meet legal obligations, or protect our business interests.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after revisions means you accept the updated version.

HOW TO CONTACT US

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: support@dearbiology.com

Registered in Delaware